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  1. Platform Overview
  2. Sales

Lead Contact

PreviousSalesNextDeals

Last updated 5 months ago

Lead Contact

The Lead Contact section serves as a centralized hub for managing potential clients and business opportunities within the ERP system. This module allows users to track lead information, monitor interactions, and progress deals through various stages, ensuring efficient follow-up and engagement.

Key Components and Features:

  1. Lead Information Management: Users can store and update key details of leads, such as names, contact information (email, phone), lead source, and the person responsible for managing the lead (Lead Owner).

  2. Deal Tracking: For each lead, users can define associated deals, including the deal name, pipeline, stages, and value. This ensures the progress of deals can be monitored, from initiation to closing.

  3. Filter Options: Users can apply filters based on criteria such as date range, lead source, and the person who added the lead, allowing for a targeted and focused view of the leads list.

  4. Lead Addition Form: Simplified form for adding new leads to the system. It includes fields for entering the lead’s name, email, lead source, and associated deal details (such as deal value, pipeline, and stages). This allows for efficient lead capture and quick integration into the sales process.

  5. Company Details: For leads related to businesses, users can input company information, providing a holistic view of both the individual lead and the associated organization.

  6. Lead Owner Assignment: Leads can be assigned to specific team members (Lead Owners), promoting accountability and clear ownership of client relationships.

Purpose of the Lead Contact:

The Lead Contact module streamlines the process of managing potential business opportunities. It helps sales teams track leads, organize information, and monitor deal progress in an organized manner. This ensures that follow-ups are timely, deals are moved efficiently through the sales pipeline, and opportunities are maximized.